Privacy Policy

Privacy Policy

“Your privacy is valued – Please review our Privacy Policy, for any questions or concerns please contact contracting@astraeaenergy.com.”

Last Updated Date of Policy: Monday, January 25, 2021

Astraea Energy Inc. (“us”, “we”, or “our”) operates www.astraeaenergy.com and (“site (s)”, “site”, “sites”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site(s).

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Astraea Energy Inc. is committed to providing safe web sites for visitors of all ages and has implemented this privacy policy to demonstrate our firm commitment to transparency and to your privacy.  The Company complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.

Please note that our privacy policy applies only to our sites and not to websites of other companies or organizations with which links may exist on our website. You hold the responsibility to initiate, check, and agree with any third-party website’s privacy policies and ensure you contact the required operator of the linked site for further questions. These links to third-party websites are provided as a convenience and are for informational purposes only. Astraea Energy Inc. does not endorse and is not responsible for, these linked websites.

If you do not agree with our privacy policy, we ask that you avoid the use of our sites immediately, failure to discontinue use of our sites indicates your acceptance of these terms and signifies your acknowledgment and consent to our privacy policy and any changes in effect at the time of use. Upon acceptance of our privacy policy indicate that you are aware of the chance you may be asked to provide us with personal information when you visit certain sections of our sites.

1.   Information Collection and Use

Please review the areas in which we collect information for collection and use.

1.1.     Personal Data

We collect personally identifiable information such as the following:

  • Your Name
  • Email Address
  • Shipping Address
  • Telephone Number
  • Demographic Information such as your (Age, Gender, hometown, interests that your voluntarily give to us upon site registration)
  • Social Media outlets (if agreed to sign in through your social media accounts)

The personal data is collected and works in conjunction with some of the features on our sites. You are under no obligation to provide us with any personal information, however refusal to provide may prevent you from using certain features of the Site.

How your personal information may be used:

Astraea Energy Inc. and our Sites may use your personal information in the following ways:

  • To send you promotional information such as email newsletters, promotions with the option to unsubscribe at any point.
  • To create and establish an account, identify you as a user of the website and customize the website to your account.
  • To respond to your comments and inquiries, providing you with user support if necessary
  • To track and measure our site performance.
  • To process payment for purchases you make through Astraea Energy Inc.
  • To operate and maintain the site.
  • To send communication emails and administrative and operational information including the following (updates to company information such as policies, procedures, standards, security updates, technical notices confirmation emails, and of like)
  • To protect, investigate and deter against unauthorized or illegal activity.
  • To review and analyze the effectiveness of our company and marketing operations (such as marketing, advertising, and demographics trends
  • To notify you of new information and services that may be of interest to you.
  • To send you marketing and promotional materials

1.2.     How your personal information is shared:

Astraea Energy Inc. and associated sites will not share, rent, or sell your personally identifiable information with third parties.

  • We are authorized to share personal information with third parties with which we are associated upon your acceptance and release of such information. Such as payment processors, advertising and marketing, technical and operational affiliates necessary to execute your desired result.
  • We may share your information with parent companies, any subsidiaries, joint ventures, or other companies known as affiliates.
  • If n the event of a corporate sale, merger, reorganization or dissolution, or similar event, Personal Data may be apart of the transferred assets.
  • We may share your personal data with our related companies for purposes of this privacy policy.
  • Agents, Consultants, and Related Third Parties that are hired to manage business-related functions such as processing payments, advertising, operational and marketing tasks, maintaining databases, and mailing information may have access to your personal information to execute the mandatory tasks of a desired result as stated above. (Processing payments, maintaining databases, and mailing information, advertising, operational and marketing tasks.)
  • If required by law, or in good faith belief, Astraea Energy Inc. and our sites will release your personal data if such action is necessary to:
    • Comply with a legal obligation or to respond to requests from law enforcement or other government officials relating to investigations or alleged illegal activity.
    • With your approval in connection with our own investigation of suspected or actual illegal activity disclose information without subpoenas or warrants served on us
    • Protect and defend the rights or property of Astraea Energy Inc. and our sites.
    • Act in urgent circumstances to protect the personal safety of users of the website or the public.
    • Protect against legal liability including resolve disputes, investigate problems, or enforce our client contracts, memberships, and binding financial agreements.

 

1.3.     Your Personal Data Rights:

You have the right to access, amend, correct, or delete Personal Data that is inaccurate, incomplete, or outdated, in accordance with the applicable law. Upon request, in accordance with applicable law, we will provide you with confirmation regarding whether we are processing Personal Data about yourself.

Upon your request to correct, amend or delete your personal data that is found to be inaccurate, incomplete, or processed in a manner non-compliant with the Privacy Policy or applicable law, except when privacy risks breach this policy, or where against the applicable law we will take applicable steps to action to rectify. We reserve the right to charge a reasonable fee for rectifying personal data unless prohibited by applicable law.

We reserve the right to retain all Personal Data for backups, archiving, prevention of fraud and abuse, analytics, and satisfaction of other legal obligations, even while amendments and corrections or deletions may have occurred.

You authorize us to disclose any new or modified information in accordance with this privacy policy, to our applicable third-party service providers. Our third-party service providers may have your personal data prior to a modification, which we cannot access, modify and or delete after the data has been released into the care of the third-party service provider.

In accordance with the applicable law, we may retain your Personal Data, such reasons are the following:

  • Comply with laws.
  • Prevent fraud.
  • Resolve disputes.
  • Troubleshoot Problems.
  • Assist with investigations.
  • Enforce contract obligations.
  • any other reason inapplicable by law.

2.   Derivative Data

For our Sites to function and issues to be resolved in a timely, efficient, safe manner our sites automatically collect the following information.

  • IP address
  • Browser type
  • Operating System
  • Access Times
  • Page History (directly before accessing the site)

If utilizing a mobile application, the following information may also be included:

  • Device Name and Type
  • Operating System
  • Phone Number
  • Country
  • Likes and replies to a post.
  • Server log files

3.   Financial Data

Astraea Energy Inc. and our sites collect only the required information (as stated within this privacy policy) necessary to initiate our third-party payment provider, STRIPE, in-which you are encouraged to review their privacy policy and contact them for further inquires.

4.   Publicly Visible Information

Astraea Energy Inc. and our sites publish blog posts, promotional content, and like, which are publicly shared on our websites, affiliated third-party service provider websites, and social media platforms. If you engage in a post, or blog, media that to which is shared or engaged (such as commented on, liked, or disliked and other forms of engagement) the user is approving the comment to be transparent, acknowledging they are sharing publicly.

5.   Cookies

Astraea Energy Inc. and sites use cookies for the following:

  • Store visitors’ preferences
  • Record user-specific information (users access information)
  • Ensure no duplicate data is sent.
  • Customizations based on visitors’ browser type and any other applicable visitor information.
  • User use of the website, with social media, advertising, and analytics partners

To understand more about cookies please review associated correct information pertaining to the topic. Information on what cookies is as per security website protectors: Kapersky

Astraea Energy Inc. and sites use web beacons for the following:

  • Counting the number of users who visit or access the website, recognizing users by the access of cookies.
  • Website administration and navigation.
  • Track actions of users.
  • Compile aggregate statistics.
  • HTML-Formatted emails noting the success of email viewing.

 

To understand more about web beacons please review associated correct information pertaining to the topic. Information on what web beacons as per security and privacy professionals: IAPP

5.1.     Type of Cookies used:

Essential (non-tracking),

Which are essential for website loading and functioning. Essential is used for:

  • Setting up unique identifiers for a website viewer, for essential analyzation
  • Remembering user preferences essential for personalized experiences

Functional Cookies

Which are used for faster more efficient service. Essential is used for:

  • Gathering website visit data
  • Number of visits and visitors
  • Length of time on site
  • Pages clicked
  • Where visits come from

Analytical Performance,

Which are used to monitor the performance of our sites and improve user experience. Analytical performance cookies are used for:

  • Number of page views
  • Number of unique visitors
  • Monitoring users’ behavior
  • Analyzation of which links and how long have been clicked on

Advertising,

Which are essential for behavior advertising Cookies, which may be utilized and worked in conjunction with our third-party service providers. Advertising cookies are used for:

  • Shared Interest grouping data.
  • Specific behavior advertising techniques
  • Web browsing history used to make advertising on websites relevant to the user.
  • Track internet activities without personal identification.
  • Managing online advertising
  • Manage relationships with our third-party service providers.
  • Market to our users in which have similar interests to our products and services.

5.2.     Third Party Cookies:

Our Third-Party service providers may have required cookies utilized that are not related to us. By accessing our website information and acknowledging our privacy policy you are acknowledging that we have no control over our third-party service providers and how they utilize cookies. You are required and obliged to review our third-party service providers’ information about cookies.

5.3.     OPT out of Cookies:

If you prefer to opt-out of cookies you can change your settings in your web/browser and control.

View more information about cookies here.

Google Analytics: Opt-out Browser Add-on.

NAI: Consumer Opt-out

6.   Third Party Affiliates

Astraea Energy Inc. and sites use third-party service providers to service various aspects of business operation and maintenance of both the company and site. For transparency and clarity purposes the following are the third-party service providers, known as affiliates, used to accomplish the required operation and maintenance of both company and sites.

  • Tracking: Astraea Energy Inc. and Sites use various marketing and advertising tools to ensure our user experience remains the top priority. These tools look at the following information, which excludes your direct associated personal:
    • Aggregated data: scrolling patterns, clicks, and associated tests to determine best user page results.

6.1.     Associated Third Party Service Providers:

Google Analytics: Privacy Policy

Google Analytics Opt-Out. To provide website visitors the ability to prevent their data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js). If you want to opt-out, download and install the add-on for your web browser. The Google Analytics opt-out add-on is designed to be compatible with Chrome, Internet Explorer 11, Safari, Firefox, and Opera. To function, the opt-out add-on must be able to load and execute properly on your browser. For Internet Explorer, 3rd-party cookies must be enabled.

View the opt-out and how to install the browser add-on here.

6.2.     Remarketing:

Astraea Energy Inc. and sites use remarketing tracking cookies and conversion pixels from service providers.

Google and Facebook provide special offers for our products and services over the Google Content Network and via social networks. Therefore, after visiting our website you may see an ad for one of our products and services because of visiting our website.

Likewise, by reviewing the information provided by the associated third-party provider we may present special offers for our products and services to you via Facebook and Google. Your personally identifiable information is not used by any remarketing service other than to present you special offers from us. We use the following third-party service providers for remarketing:

Facebook: Opt-out of Facebook remarketing here.

Google: Opt-out of Google remarketing here.

6.3.     Administrative, Operational, and Maintenance Distribution:

MailChimp:

Astraea Energy Inc. and sites use Mailchimp as its email, marketing, and operational service provider. Through Mailchimp, we collect information, distribute our newsletter, promote products and services while tracking actions you take that assist us in measuring operational, administrative, marketing, and advertising performance data. Our email distribution tracking also included the tracking of pixels, which are embedded into emails allowing Astraea Energy Inc. and Site to analyze and monitor our data in relation to performance and maintenance.

You can opt-out of our affiliated communication through MailChimp at any time utilizing the MailChimp unsubscribe function.

View the MailChimp Privacy Policy here.

MailChimp: unsubscribe option as per obligation and compliance with the CAN-SPAM act.

OptinMonster:

Astraea Energy Inc. and sites may use OptinMonster to perform and service pop-up subscription boxes.

View the OptinMonster Privacy Policy here.

SurveyMonkey:

Astraea Energy Inc. and sites utilize Survey Monkey for voluntary operational, and maintenance data collection. Survey responses may be submitted anonymously and only your IP address is stored, with optional information share (such as name and email address) and is stored on the Survey Monkey servers subject to the Survey Monkey Privacy Policy.

View the Survey Monkey Privacy Policy here.

6.4.     Webinars and Seminars:

Astraea Energy Inc. and sites often utilize webinars or seminars, which are hosted through the following third-party service providers.

  • GotoWebinar
  • Zoom
  • Microsoft Teams

If you agree to participate in a webinar or seminar you will be required to login and submit personal information and register in association with the following service providers and acknowledge and agree to the individual privacy policies of such third-party service providers.

View the GoToWebinar Privacy Policy here

View the Zoom Privacy Policy here

View the Microsoft Teams Privacy Policy here

7.   Other Terms and Conditions

Astraea Energy Inc. and sites and associated products and services may be subject to other separate agreements and terms and conditions. We reserve the right to uphold those separate agreements and terms and conditions in conjunction with this privacy policy and reserve the right to withhold products and services if a breach of either terms and conditions, separate agreement, or privacy policy. Please refer to those agreements for further information.

Regardless of any other provision in this Privacy Policy, we reserve the right to disclose any personally identifiable or non-personally identifiable information about you to:

  • Upon Government request
  • Law or Legal Process Requirements
  • Defend or Protection of our legal rights of the following:

○ Property

○ Our Website (s)

○ Users

○ Content

  • Protect the health of safety of our customers or the general public, in an emergency, including credit risk reduction third parties and fraud protection.

7.1.     Protection of Children Online:

Astraea Energy Inc. and sites uphold the protection of children’s privacy laws in the utmost importance.

We do not knowingly solicit information from or market to children, nor do we allow them to be registered users of, or to request information through our sites.

7.2.     Change In policy:

Astraea Energy Inc. and sites will require the privacy policy to be changed from time to time.

At a minimum, we will review and update (if necessary) this privacy policy once per calendar year.

We reserve the right to update or modify this privacy policy, without prior notice. Your continued use of the website after changes or revisions signifies your acknowledgment and agreement with the new terms of this privacy policy and other applicable service agreements or terms and conditions.

Please ensure you continually review our privacy policy for updates.